Legal

Privacy Policy

How Dazie collects, uses, shares, and protects information across our website and our operational intelligence platform.

This website and the Dazie platform are operated by Dazie AI LLC ("Dazie," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices and rights you have. It applies to our marketing website at dazie.ai, our General Availability waitlist, our gated members portal, and our operational pulse assessments. It does not apply to third party websites we link to.

Dazie is an operational intelligence platform for home health and hospice agency leadership. We are currently in early access ahead of our General Availability launch. We may update our practices as the platform matures, and we will reflect material changes here.

If you do not agree with this policy, please do not use the website or the platform.

Information we collect

Information you provide to us

  • Waitlist details. When you join our General Availability waitlist, we collect your first name, last name, work email address, and which plan you expressed interest in.
  • Communications. When you email us or otherwise reach out, we collect the contents of your message and your contact details.
  • Members portal information. If you are granted access to the members portal, we collect the account identifiers used to sign in and the operational inputs you enter, such as workbook entries, plans, baselines, and notes.
  • Pulse assessment responses. When you complete a Dazie pulse, new hire, or exit assessment, we collect your responses along with context such as role, agency, work location, department, and hire date, where these are provided.

Information we collect automatically

  • Technical and usage data. Our hosting provider records standard server logs, which can include IP address, browser type, device information, pages requested, and timestamps. We use this for security, performance, and basic, aggregate understanding of site usage.
  • On device storage. The website and portal store information locally in your browser to keep features working, as described in the Cookies and local storage section below.

We do not use advertising trackers, and we do not run third party advertising or marketing analytics scripts on the site at this time. If that changes, we will update this policy first.

How we use information

We use the information we collect to:

  • Operate, secure, and improve the website and the platform.
  • Add you to the General Availability waitlist and notify you when Dazie becomes available.
  • Respond to your questions and provide support.
  • Generate the operational insights and recommendations that the platform is designed to deliver, for the agency that has engaged us.
  • Monitor for, prevent, and address fraud, abuse, security incidents, and technical issues.
  • Comply with legal obligations and enforce our terms.

How AI is used

Dazie uses artificial intelligence to translate operational data into plain language explanations, risk scores, forecasts, and recommended actions for agency leadership. Dazie does not chart, schedule, or bill. We identify where documentation burden, scheduling pressure, and revenue cycle bottlenecks are eroding performance, then provide clear actions to recover capacity, margin, and control.

AI generated outputs are decision support for agency leaders. They are not medical, clinical, legal, or financial advice, and they are not a substitute for professional judgment. We do not use the operational data an agency provides to us to train third party public AI models.

Our role when we process agency data

When an agency uses Dazie, we process operational information on that agency's behalf and at its direction. In that role we act as a service provider or processor for the agency, and, where applicable to data governed by US health privacy law, as a business associate under a separate written agreement.

The agency is responsible for the lawfulness of the data it provides to us, for any notices or consents required from its workforce or patients, and for its own privacy practices. Pulse, new hire, and exit assessments collect personal information about an agency's workforce on the agency's behalf.

How we share information

We do not sell your personal information, and we do not share it for cross context behavioral advertising. We share information only as described here:

  • Service providers. We use a small set of vendors to run our business, including our hosting and forms provider (Netlify) and our email and productivity provider (Google Workspace). The site also loads fonts from Google's content delivery network, which receives request data such as IP address. These providers process information on our behalf under their own terms.
  • With your agency. Operational and pulse data is made available to the agency that engaged us, consistent with that agency's access controls.
  • Legal and safety. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Dazie, our users, or others.
  • Business transfers. If Dazie is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this policy.

Cookies and local storage

The website and the members portal use browser local storage to keep features working. For example, the portal stores your session state, navigation state, and the workbook, baseline, and assessment data you enter, so that your inputs persist between visits on that device. The pulse tools store assessment responses in local storage as well.

Our hosting provider may set essential cookies needed to serve and secure the site. We do not currently use advertising or cross site tracking cookies. You can clear local storage and cookies through your browser settings at any time. Doing so may reset saved inputs and require you to sign in again.

How long we keep data and how we protect it

We keep information for as long as needed for the purposes described in this policy, to provide the platform, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de identify it. Waitlist contact details are kept until you ask us to remove them or until they are no longer needed for the launch.

We maintain reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

United States state privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion, to obtain a copy in a portable format, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California and other state laws. We will not discriminate against you for exercising your rights.

EEA and UK rights

If you are in the European Economic Area or the United Kingdom, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability, where those laws apply. Our legal bases for processing include your consent, our legitimate interests in operating and improving the platform, and compliance with legal obligations.

How to exercise your rights

To make a request, email us at hello@dazie.ai. We will respond consistent with applicable law. We may need to verify your identity before acting on a request. If we process data on behalf of an agency, we will direct your request to that agency where appropriate.

Children's privacy

Dazie is a business tool intended for agency leaders and their workforce. It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Other things to know

Third party links

Our website and social profiles may link to third party sites we do not control. Their privacy practices are their own, and we encourage you to review their policies.

International users

Dazie is operated from the United States. If you access the platform from outside the United States, you understand that your information may be processed in the United States, where data protection laws may differ from those in your location.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the website or platform after an update means you accept the revised policy.

How to contact us

If you have questions about this Privacy Policy or our handling of information, contact us at: