Operational intelligence for home health agency leadership. Built for the weekly ops meeting.
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Jane Doe
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Maria Lopez (Sunrise Home Health)
Would you share how your team runs its weekly QA huddle?
David Chen (Cornerstone Care)
Thanks for the referral-conversion tips at the roundtable.
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Welcome back, Jane
Welcome Dashboard · your agency's operational intelligence, live
ACTIVE · DATA SYNCED TODAY
4 branches
312 active census
Quarter Q3 2026
6
Recovery Score Composite health score (0 to 100) across documentation, referrals, QA, workforce, and charting. Higher is healthier.
72 / 100
Agency health composite
0.8
Burnout Risk Workforce burnout composite (0 to 10) from the Burnout Risk Engine. Higher means greater turnover risk.
7.5 / 10
Workforce composite
3 pts
Referral Conversion Share of referrals accepted and admitted over the last 30 days. Industry benchmark is around 80 percent.
74%
Last 30 days · benchmark 80%
$5.2k
Revenue at Risk Estimated monthly revenue leaking from referral loss and billing delays. Lower is better.
$67,200
Monthly leakage
Predictive Alerts
AI-flagged operational risks that need leadership attention. Alerts appear automatically as you enter KPI, burnout, and referral data.3 Active
Referral fallout rising at 2 sources
Conversion slipped to 74%. About $67,200 in referral revenue is at risk each month.
Charting lag past the 5-day threshold
11 charts exceed the documentation lag threshold across the East and North branches.
Recertification window opens in 9 days
14 clinicians have certifications expiring within 60 days. Two are already overdue.
Operational Maturity
Your agency's current operational stage, this week's leadership focus, and AI recovery recommendations based on your scores.
Current stageAware · 2 / 5
ReactiveAwareProactiveOptimized
Leadership focus this week
  • 1Clear the 11 lagging charts to release delayed episode billing.
  • 2Tighten intake response on the two slipping referral sources.
  • 3Schedule check-ins for the 3 burnout-flagged roles.
AI recovery recommendations AI
Shift documentation review off clinicians to cut after-hours charting and ease burnout signals.
Pilot a 24-hour referral response standard at the East and North branches.
KPI Performance Snapshot
A quick read of your key operational metrics. Go to KPI Intelligence to enter or update the underlying data.5 metrics
Documentation lag
Target 3 days or fewer
5.4 days
Watch
Recertification compliance
Target 95% or higher
96%
On track
Visit utilization
Target 85% or higher
81%
Watch
LUPA rate
Target 8% or lower
6.2%
On track
Referral conversion
Target 80% or higher
74%
Off target
Operational Recovery Score
A composite health score across documentation, referrals, QA, workforce, and charting. Shows where to focus recovery efforts.72 / 100
Documentation64
Referrals62
QA & Compliance86
Workforce66
Charting82